Processing time
We try to dispatch orders as fast as possible, but everything is made to order, so it can take some time. Making times can go up to 4-6 weeks, depending on the current orders.
If you need the items for a specific date, please don’t hesitate to contact us to check! We’ll see all the available options.
All garments are customizable, and that includes sizing. For example, if your waist and hips are from 2 different sizes, we can adapt the garment so you have the best fitting. It’s very important to check the size chart in the product description before ordering, and contact us if there are any doubts about it. Every garment is made to order.
Shipping
Every package is packed carefully and well protected, reducing the use of plastics as much as possible.
All items will be delivered by Correos España. All packages have a tracking number. National (Spain) shipping times can take 1 week, and international around 3-4 weeks. In case you want a faster shipping, contact us so we can check courier options.
We are not responsible for any custom fee that could be applied.
Payment and returns
Payments are accepted with Paypal and credit card (using Paypal platform).
Since everything is made to order, no returns are accepted. If there’s a problem with the garment, please contact us so we can work on a solution, but we are not responsible if there’s a sizing mistake made by the client. We encourage to check the measurement guides in every product, and contact us if there’s any doubt.
Cancellations are accepted in the first 24 hours, with a full refund. Once we started to make your order, cancellations are not possible.